It mainly covers multiple aspects such as pre consultation, sales support, order processing, after-sales service, technical support, feedback collection, training and education. Only by continuously optimizing customer service can we win the trust of customers in fierce market competition and achieve sustainable development of the enterprise.

Technical support typically includes installation, debugging, maintenance, troubleshooting, technical consultation, technical training, and other related tasks for the trimmer. Technicians will provide timely and professional services to customers through telephone, email, online chat, and other means. They will also provide product instructions, operation manuals, FAQs, and other materials to help customers better understand and use the trimmer.

The maintenance of a multifunctional trimmer mainly includes regularly cleaning the dust and debris on the surface of the machine, checking whether the blades are sharp, and replacing them if necessary. Regularly check and tighten all screws to ensure stable machine operation. For electric trimmers, it is necessary to regularly check the battery level to maintain sufficient power. For fuel trimmers, it is necessary to regularly change the engine oil to maintain good lubrication of the engine. When not in use for a long time, the machine should be stored in a dry and ventilated place, avoiding direct sunlight and rain soaking.